No one does it better
PT Pangansari Utama (PSU) is an Indonesia-based food, logistics, retail and facilities management support company with world class capabilities. We are the largest industrial catering and food distribution company in Indonesia, as well as providing integrated housekeeping services and food distribution to remote-area mining and energy exploration sites.
The integrated approach enables PSU to devise cost-efficient, seamless solutions for all customers’ support needs under one roof, freeing clients to focus on their core business. PSU is ISO 9001:2015, ISO 22000:2005, OHSAS 18001:2007 and ISO 14001:2015 certified, and are rated by NOSA Occupational Health and Safety.
Being a leader in its field, PSU regularly supplies to multinationals and well-known domestic companies, including handling the needs of remote oil and gas operations as far afield as Africa, Mongolia, and Singapore. With a proven track record of excellence that stretches back over these decades. it is no wonder that PSU has become the provider of choice in the catering industry.
PSU was established in 1976 to deliver catering services to the Bontang LNG Plant for PT Pertamina and Bechtel. In response to client demand, the scope of PSU activities soon expanded into industrial catering and total remote site support services for projects throughout Indonesia. In parallel, PSU began construction of complete cold and dry storage as part of warehousing facilities in Jakarta, Surabaya and Balikpapan.
These facilities would become the nucleus of PSU’s logistical capability in Indonesia as the company continued to evolve, creating a fully integrated and controlled supply chain with the ability to track, trace and check food quality. Drawing on these core capabilities, it was a logical step to branch out into facility management and logistics services, two additional areas where PSU could assist the clients to further focus on their core business.
Today, PSU serves every corner of the archipelago and beyond, providing our services to construction sites, mining sites, offshore drilling platforms, factories, offices, hospitals, schools, airlines and the armed forces, as well as the retail sector. Not resting on its laurels, PSU continuous to push to improve its capabilities, driven by its main focus of making life easier for the clients.
PSU operates to international standards of quality, safety and security. These values are embedded in our corporate culture and organization, having evolved from our initial expertise as a food service provider and strengthened over three decades. In addition, we also strive to be as environmentally friendly as possible.
Our food operations are ISO 22000 Certified for food Safety Management System and ISO 9001 certified for Quality Management System, ISO 18001:20017 and are halal compliant as well. Our Occupational Health and Safety Management have been awarded a NOSA Rating and the subsequent title of the world’s leading caterer at the time. Finally, our Environmental Management System is ISO 14001:2015 certified.
PSU staff is rigorously trained to uphold the company’s quality and hygiene standards, undergoing periodic refresher training. Quality checks are also a regular part of operations, to make sure that every product that goes out is up to standard. Furthermore, the quality and safety practices at PSU plants and kitchen are totally transparent and are always available for inspection by third party inspectors to ensure that they meet certain customer requirements.
A key factor is our ability to guarantee food safety and security is our control over the entire supply chain, from sourcing to processing and delivery. Each step is monitoring or carried out by PSU staff. With thousands of customers to satisfy daily, our ability to keep the standard high and generate consistently good quality products is tested and proven around the clock.